Frequently Asked Questions
How do I access purchased courses?
After checkout, courses are unlocked in your account. Use the sign-in button in the header.
Do the courses include assignments?
Yes, every module includes practical prompts with review checklists.
Is there a refund policy?
We offer a fair review window for refunds—see the Terms for details.
Can I get help structuring my channel content?
Yes, we provide channel-level frameworks to map arcs across series.
What is the recommended learning schedule?
We suggest 3 sessions per week, 60–90 minutes each, followed by a short practice assignment.
What payment methods are supported?
We support major cards and secure wallets. Your payment details are processed via PCI-compliant providers.
Do you provide certificates of completion?
Yes, upon finishing all modules and assignments, you can download a digital certificate from your account.
How can I contact support?
Use the Ask a Question button or email our team. Typical response time is under 24 hours on business days.